Privacy Policy – ​​Miao design

1. Introduction

This privacy policy describes how Miao design collects, uses and protects the personal data of users of its website https://miaodesign.be , in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable Belgian legislation.

2. Data Controller

Miao Design
Address: [To be completed]
Email: [To be completed]
Company Number: [To be completed]

3. Who are we?

Website address:
👉 https://miaodesign.be

The site is developed using WordPress and hosted by Hostinger .

4. Data collected

a) Data provided directly
    • First and last name
    • Delivery and billing address
    • E-mail
    • Phone
    • Information related to product customization

 

b) Automatically collected data
  • IP address
  • Navigation data
  • Cookies
  • Technical information (browser, device)

5. Purposes of the processing

The data is used for:

  • Order processing
  • Product delivery
  • Customer service
  • Site improvement
  • Legal obligations (Belgian accounting)
  • Marketing (with consent)

6. Legal basis

  • Execution of a contract
  • Legal obligations
  • Consent
  • Legitimate interest

7. Comments

When you leave a comment on our site:

  • We collect the form data
  • Your IP address
  • The browser’s user agent

This data is used to detect spam.

An anonymized string (hash) of your email address may be sent to the Gravatar service .
Policy: https://automattic.com/privacy/

Once validated, your profile picture can be publicly visible.

8. Media

If you upload images to the site:

⚠️ Avoid images containing GPS data (EXIF).
Visitors can extract this data.

9. Cookies

a) General use

We use cookies to:

  • How the site works
  • Traffic analysis
  • User experience
b) Cookies related to comments

If you leave a comment:

  • Name, email and website can be recorded
  • Duration: 1 year
c) Login cookies
  • Temporary cookie to check the browser
  • Login cookies: 2 days
  • “Remember me”: 2 weeks
  • Screen preferences: 1 year
d) Editing cookies

A cookie is saved when an article is modified (duration: 1 day).

👉 A cookie management banner is present to collect your consent.

10. Embedded Content

Articles may include external content (videos, images, etc.).

These third-party sites can:

  • Collect your data
  • Use of cookies
  • Track your interaction

11. Data Sharing

Your data may be shared with:

  • Payment providers (Stripe…)
  • Delivery services
  • Hosting (Hostinger)
  • Analytics tools

If you request a password reset, your IP address will be included in the email.

We never sell your data.

12. Transfers outside the EU

Some services may transfer data outside the EU.

We use:

  • Standard Contractual Clauses (SCC)
  • GDPR-compliant suppliers

13. Shelf life

  • Orders: 10 years (legal obligation in Belgium)
  • User accounts: until deletion
  • Comments: unlimited duration
  • Marketing data: 3 years

14. User Accounts

For registered users:

  • The data is stored in their profile
  • They can view, modify, or delete their data.
  • Administrators can also access it

15. Your rights

You have the following rights:

  • Access
  • Correction
  • Deletion
  • Limitation
  • Opposition
  • Portability

📩 Contact: contact@miaodesign.be

Supervisory authority:
👉 https://www.autoriteprotectiondonnees.be

16. Data Security

We are implementing:

  • HTTPS (SSL)
  • Secure hosting (Hostinger)
  • Restricted access
  • Intrusion protection

17. Where your data is sent

Comments may be checked via an automated spam detection service.

18. Policy Amendment

This policy may be modified at any time.
Last updated: 17/03/2026

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